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Support Questions / Re: Application loses comms to PLC when pump runs
« on: April 02, 2018, 01:22:28 AM »
Thanks Archie. I'll try those things and report back.
I don't suspect that the UI itself is frozen, because most of the graphics show some sort of comms issue message ("no response from [IP Address]" or something similar), and I have a PLC connection status bar that goes from green (healthy) to red (error) when this happens. So most likely it is an issue with the comms - not sure whether it's a software-related issue or a hardware-related issue, hopefully wireshark can tell me something.
I don't suspect that the UI itself is frozen, because most of the graphics show some sort of comms issue message ("no response from [IP Address]" or something similar), and I have a PLC connection status bar that goes from green (healthy) to red (error) when this happens. So most likely it is an issue with the comms - not sure whether it's a software-related issue or a hardware-related issue, hopefully wireshark can tell me something.