Blank Variable data in AHMI v3.99f with Clx drivers

[aquilmustafa]

Hi,

I'd completed one project and installed it somewhere around 6 months back. Recently the client came back with complaint that sometimes there are values in tags but the AdvancedHMI v3.99f shows those values as blank. I've increased the Poll rate override from around 1sec to 2 sec of Clx driver but problem still persists. There are around 8k tags getting logged. Please help me resolve this issue.

[Archie]

The first thing I am going to recommend is updating to the latest version of 3.99r and if using BOOL arrays, then applying the patch also.

[aquilmustafa]

Thanks for the prompt reply..

Could you please let me know the safe way of updating my project. I've been through that before and have lost the whole project code.

[Archie]

http://advancedhmi.com/forum/index.php?topic=218.msg725#msg725

[Darrell]

is 399r available to download

[Archie]

is 399r available to download

My mistake. 3.99p is current.