Author Topic: IT security software  (Read 1309 times)

Gadelric

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IT security software
« on: November 10, 2020, 08:24:59 AM »
Wizards,

I built a nice little display out of AdvancedHMI that shows production data.
Everything works great, but last week the IT department has changed around a bunch of security.
They just told me the AdvancedHMI program has pissed it off and the security killed my program that was saved on the server.
Is there something that I can do to stop making the IT stuff so angry?

Gad

bachphi

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Re: IT security software
« Reply #1 on: November 10, 2020, 09:04:35 AM »
Is your program getting its data from a database which is their IT domain? 
Did they piss because you are accessing their DB?
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Archie

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Re: IT security software
« Reply #2 on: November 10, 2020, 09:19:16 AM »
I think IT is the enemy of all of us computer users that only want to get things done. I wish I had good advice on how to deal with the ones that have a persistent need to inhibit productivity.

Gadelric

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Re: IT security software
« Reply #3 on: November 10, 2020, 09:21:14 AM »
The PC that runs the application is the PC that I remote into when I need to correct a camera related issue while not in the plant. This pc has access to their network so they are dumping their security software on it. Other than it being on their network for me to access it remotely, it doesn't do anything else, IT wise.
Another plant in another country had some network virus and it seems the knee jerk reaction was to get some software that hates everything.

I'll try to fight with them to get some exceptions made for it. For now, the application is still running, thank god I made off line back ups because the saved files were killed on the server.

Gad