Author Topic: MessageHandler not quite right  (Read 1097 times)

ddddd13

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MessageHandler not quite right
« on: February 06, 2020, 11:43:20 PM »
It worked for several months, now it does funny things.

The first email works perfect. It sends all three emails as it is supposed to. The one curiosity it logs errors

No File Specified for alarms, emails, and timeouts.
No File Specified for email address list.
No File Specified for alarms, emails, and timeouts.
No File Specified for email address list.

These alarms are logged on the first email and never again. I have two files called emails and emailer and they are entered in the message handler properties. (C:\Files\Emails and C:\Files\Emailer) something like this.
C:\Files\Emailer
1,1,10,2,10,3

C:\Files\Emails
1,AJ.IT@apcorp.com
2,RS.IT@apcorp.com
3,DS.IT@apcorp.com

Everything would be ok except when the second set of emails is sent. It should go to the first on the list wait 10minutes, send to the 2nd on the list, wait 10 minutes, and send to the 3rd. Instead it just sends one email to the third on the list.

Any ideas?

ddddd13

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Re: MessageHandler not quite right
« Reply #1 on: February 07, 2020, 06:12:11 PM »
A little more information. Shutting down Advanced HMI and reloading the project allows me to send emails again. I get 3-4 then nothing. Nothing recorded in the events or errors after these 3-4. Shut down Advanced HMI and I can send 3-4 emails again then nothing?

Dave

Phrog30

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Re: MessageHandler not quite right
« Reply #2 on: February 07, 2020, 09:38:44 PM »
Not an advancedhmi problem.

Godra

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Re: MessageHandler not quite right
« Reply #3 on: February 07, 2020, 10:22:10 PM »
Phrog30 seems to be correct.

If it worked for several months and you didn't make any changes to it then the problem has to be elsewhere.