When posting a support question, it is important to include key information in order for others to provide useful support. The following is a list of information that will be extremely helpful:
- Version of AdvancedHMI (typically 3.99x or 3.99y Beta xx)
- Version of Visual Studio (e.g. 2017 , 2019)
- Operating System (Windows, MAC, Linux)
- Hardware (Windows PC, Raspberry Pi, etc.)
- PLC make and model (AB, Omron, Beckhoff, etc)
- Communication Driver (EthernetIPforCLXCom, etc)
- Any additional code you may have added
- Maybe post your complete solution to something like Google Drive or Dopbox
- Screen shots may be just as helpful if you feel the full solution is not necessary